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Exchange Policy

Thank you for shopping with us! We want you to be fully satisfied with your purchase. If you are not completely happy with your item, you may be eligible for an exchange under the following conditions:

1. Eligibility for Exchange
 • Items must be exchanged within [2/3] days of the purchase date.
• Items must be unused, unwashed, and in their original condition with all tags and packaging intact.
• Proof of purchase (receipt or order confirmation) is required.Upload images for the product and other required images for our team to review your return request


3. Exchange Process

To initiate an exchange:
1. Contact our customer service at support@vankrisatelier.com with your order number and reason for the exchange.

3. Once we receive and inspect the item, we will process the exchange and send the replacement item within [5–10 business days].


Non-Refundable Disclaimer

Please Note:
All purchases made through [Your Website URL] are final and non-refundable. By using this website and completing a purchase, you acknowledge and agree to our no refund policy. We do not issue refunds under any circumstances, including but not limited to:
• Change of mind
        • Incompatibility with personal preferences or devices
        • Failure to read product descriptions or terms before purchase

We may offer exchanges on eligible items as outlined in our Exchange Policy, but no monetary refunds will be provided.

If you have questions before making a purchase, please contact us at support@vankrisatelier.com we’re happy to help!

Thank You