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Terms of service

Welcome to Vankris Atelier. By accessing or using our website vankrisatelier.com, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully before using our services.

1. Use of Website

  • You must be 18 years or older to make a purchase. If you are under 18, you may use the site only under the supervision of a parent/guardian.

  • You agree not to misuse the Website for unlawful purposes, including hacking, fraud, or violation of intellectual property rights.

2. Products & Services

  • All products displayed on our website are subject to availability.

  • Colors, designs, and sizes may vary slightly due to photography, lighting, or screen resolution.

  • We reserve the right to discontinue or change products at any time without prior notice.

3. Pricing & Payment

  • All prices are listed in INR (₹) and include applicable taxes unless otherwise stated.

  • We accept UPI, Credit/Debit Cards and Cash on Delivery.

  • Prices may change without notice, but confirmed orders will not be affected.

4. Shipping & Delivery

  • Orders are processed within 24–48 hours.

  • Standard delivery time is 3–7 business days depending on your location.

  • Shipping charges (if any) will be displayed at checkout.

  • We are not responsible for delays caused by courier partners or unforeseen circumstances.

5. Returns, Exchanges & Refunds

  • Returns are accepted within 7 days of delivery, provided items are unused, unwashed, and with original tags.

  • Exchanges are allowed for size issues, subject to stock availability.

  • Refunds will be processed to your original payment method within 5–7 business days after we receive and inspect the returned product.

  • Customized or sale items may not be eligible for return.

6. Intellectual Property

  • All content on the website, including designs, images, logos, and text, is the property of Vankris Atelier and protected under Indian copyright and trademark laws.

  • You may not reproduce, distribute, or use our content without prior written consent.

7. Limitation of Liability

  • Vankris Atelier is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our liability is limited to the value of the product purchased.

8. User Accounts

  • You are responsible for maintaining the confidentiality of your account credentials.

  • Vankris Atelier reserves the right to suspend or terminate accounts that violate these Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Ahmedabad, Gujarat.

10. Amendments

We may update these Terms from time to time. Any changes will be posted on this page. Continued use of our Website after changes implies acceptance.