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Privacy policy

1. Introduction

Vankris Atelier ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you visit or make a purchase on vankrisatelier.com ("Website"). By using our Website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

a) Personal Information

  • Name, email address, phone number, billing & shipping address.

  • Payment details (processed securely through third-party gateways; we do not store sensitive card data).

  • Size preferences (optional, for a better fit).

b) Technical & Usage Data

  • IP address, browser type, device details, and browsing activity (via cookies and analytics tools).

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate updates regarding your purchases.

  • Improve our website, products, and customer experience.

  • Send promotional offers (you may opt out anytime).

  • Comply with legal requirements and prevent fraud.

4. Cookies & Tracking

We use cookies to improve your shopping experience, remember preferences, and analyze website performance. You may disable cookies in your browser, but some features may not function properly.

5. Sharing of Information

We may share your data with:

  • Payment providers for secure transactions.

  • Courier partners for deliveries.

  • Analytics providers to improve site performance.

  • Legal authorities if required by law.

6. Data Retention

Your personal data is retained only as long as necessary to fulfill your order, comply with legal obligations, or enhance services.

7. Security

We use SSL encryption and secure servers to protect your data. However, no online platform can guarantee 100% security.

8. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Opt out of promotional communications.

  • Withdraw consent for data usage.

To exercise these rights, please contact us using the details below.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our Website implies acceptance.